We are grateful for your business, that's why we are committed to high quality products that are hand designed and pre-selected! read below to learn more about our Order Fulfillment, Exchanging, and Shipping Policy.


Black Men With Beards is not responsible for packages that are stolen or lost due to incorrect address information provided at checkout.


Order fulfillment

Due to the high volume of orders for our custom t-shirts, fulfillment takes approximately 5-10 business days (this does not include shipping time). Order fulfillment for accessories and mugs takes approximately 7-10 business days. Please note that when ordering multiple items, some pieces may ship out faster than others.


Exchange

Products can be exchanged if they have not been worn or used within 14 days of delivery, and is in original condition. If exchanging for a bigger t-shirt size, the difference of the shirts must be paid (XL - 2X/3X).

If your product arrives damaged or defective in some way, we offer a hassle-free return process to speed replacement. Here's how: 

  • Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged). Attach your photos to an email and send them to letsbuild@blackmenwithbeards.com. Please include your order number, shipping ID or item number, a brief description of the reason for the return. Once sent, you will receive an email within 1-2 business days confirming that your order is being processed (only if products are in stock). If your photo return is confirmed, you do not need to mail back your damaged product. We will process replacement based on your photos.

  • If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the exchange can be processed. If the product is found to be faulty, a credit of $3.75 will be issued back to you and takes approximately 5-7 business days to show back up in your account. Please return all items to:

Black Men With Beards, LLC

3301 17th St.

PO Box 6282

Metairie, LA

70009


Pre-Orders

Pre-order is an order you can place for a new item before it is in stock and available for delivery. Our products that are new to the marketplace have already been ordered with our suppliers for the item. These items are usually in the developmental stages when we create the product listings. The images are taken from prototypes. The finished product that you receive will not vary in design, specifications and package contents. By placing a pre-order with blackemenwithbeards.com, you will receive the highest priority order fulfillment. We fill pre-orders based on the order they are received. Pre-orders are also processed prior to any in stock order received. Thus, pre-ordering helps ensure that you will receive the most sought after new products. If you pre-order, you will be among the first of our customers to receive the item. Oftentimes, with popular items, a purchasing frenzy ensues when it is released, making it difficult to get the item before it is sold out. Procuring an item on a pre-order basis means that, unless our shipment of the items is lost when coming from our supplier, you are guaranteed to get an item shortly after we receive it.


Shipping Time

All items typically ship within 5-7 business days in the US, and 10-14 days Internationally via USPS. Please note that these are estimated times and will vary due to COVID-19 and your local post office.

  • Standard Flat Rate - $6.95

  • International Flat Rate - $24.00